FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Standard shipping takes 7-15 business days to the US. International orders may take 10-20 business days depending on your location.

Do you provide tracking?
Yes! Every order includes a tracking number. You'll receive it via email once your order ships.

Do you ship internationally?
Yes, we ship worldwide. International shipping rates are calculated at checkout.

Orders & Returns

What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us within 30 days for a full refund or exchange.

Can I cancel my order?
Orders can be cancelled within 24 hours of purchase. After that, the order may have already been processed for shipping.

What if my item arrives damaged?
Contact us immediately with photos of the damage. We'll send a replacement or issue a full refund — no return shipping needed.

Products

Are your products authentic?
Every product in our store is sourced from vetted, trusted suppliers. We personally review and test products before listing them.

How do you choose your products?
We research trending products across TikTok, Instagram, and social media, then vet each one for quality, value, and customer satisfaction.

Contact

Still have questions? Contact our support team — we typically respond within 24 hours.