Shipping & Returns
Shipping Policy
We ship worldwide! All orders are processed within 1-3 business days. You'll receive a tracking number via email once your order ships.
🚚 Delivery Times
| Destination | Estimated Delivery |
|---|---|
| 🇺🇸 United States | 7-15 business days |
| 🇨🇦 Canada | 10-20 business days |
| 🇬🇧 United Kingdom | 10-20 business days |
| 🇦🇺 Australia | 12-25 business days |
| 🌍 Rest of World | 15-30 business days |
Free shipping on all US orders over $50! Standard shipping for US orders under $50 is $4.99.
📍 Tracking
Once shipped, you'll get an email with a tracking number. Track your package at Track Your Order or at 17track.net.
Returns & Refund Policy
Your satisfaction is our top priority. We offer a 30-day money-back guarantee on all products.
✅ Return Eligibility
- Item must be unused and in original packaging
- Request must be made within 30 days of delivery
- Proof of purchase (order number) required
📋 How to Return
- Email us at support@trendvault.store with your order number and reason for return
- We'll provide a return shipping address within 24 hours
- Ship the item back (customer covers return shipping)
- Refund processed within 5-7 business days after we receive the item
🔄 Exchanges
Want a different product instead? No problem! Contact us and we'll set up an exchange. Same 30-day window applies.
⚠️ Non-Returnable Items
- Items marked as "Final Sale"
- Products that have been used or damaged by the customer
- Gift cards
Questions? Reach us at support@trendvault.store — we typically respond within 24 hours.